What do a camp counselor, a massage therapist and a an admissions nurse have in common?
They love their jobs.
How do I know? Well I don’t exactly. I didn’t ask them. But I did interact with each of them recently.
And I walked away feeling that they did.
Because their enthusiasm, attention to detail, and thoroughness completely transformed my experience.
And it reminded me of the simple, but nevertheless true, fact that more than anything, people matter.
Here’s a great story about the power of one person to brighten the day of so many others. It’s about Johnny, a supermarket bag boy, who decided to make a difference in his customer’s lives and inadvertently started a movement within his store.
Warning, put this on mute while watching. The story is told in screen titles and the music is so cloying it undermines the message a bit.
I am a brand enthusiast, passionate futurist and lateral thinker. I am currently working at Virgin Management helping to build the brand in the US by launching new Virgin businesses.*
Learn more » Email Julie »* Though I work at Virgin Management USA, everything here is my personal opinion and is not read or approved before it is posted. The views expressed on this blog are mine alone and do not necessarily reflect the views of my employer.
