How Lululemon Athletica Stretches its Brand Touchpoints

Check out “7 Bewitching Brands,” an article featuring an interview with BrandTwist founder, Julie Cottineau, in the April issue of Entrepreneur magazineShe addresses how Lululemon builds a community of brand ambassadors and uses all of its brand touch points (from tags to tote bags) to build its brand.

Despite the recent setbacks Lululemon Athletica has had with its recall of see-through yoga pants, we are still a big fan of this brand. We believe that all brands make mistakes, but in general, Lululemon does more right than wrong and we think they will weather this setback.

Read about Lululemon and 6 other bewitching brands HERE. This is a great issue of Entrepreneur – dedicated 100% to brand. A must read.

What brands would you put on the “bewitching” brands list? What’s missing? We’d love to hear your twist.

“Julie’s active participation in Brand School and feedback was amazing and helped a LOT. I received great value from this program.” - Leslie Hughes, PUNCHmedia 

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Necessity is the Mother of Brand Invention

“Necessity is the mother of invention.” That expression is as true today as it was when Plato first wrote it, circa 450 BC.

Here is another catchy term, “evergreen topic.” Meaning, a subject  that will always be of great interest to people. One of the biggest evergreen topics is health. If there is such a thing as a health bandwagon, it sure seems like EVERYONE is on it. Now, let’s take all of the above and create a little equation: Necessity + Invention + Evergreen = Brad’s Raw Chips.

Brad’s Raw Chips are a gluten-free, organic, vegan, kosher snack food. Founded by Brad Gruno, who had no experience what-so-ever with baking, cooking or nutritional health products. In fact, he had worked in the telecommunications industry for over 20 years, was 40 pounds overweight with high cholesterol, and was depressed… you get the picture. When Brad decided to get on a healthier track by following a raw diet, he found what he missed most was the flavorful, spicy taste and crunch of snack foods. Out of sheer desperation he began to “play” with kale. He made a kale “chip” and shared samples with friends and family and ta-da… Brad’s Raw Chips were born. Now, he’s expanded the line with other veggies, crackers, and even a snack biscuit for dogs.

It was Brad’s personal quest which led him to focus on a single product that made him stand apart from the thousands of snack foods lining the market shelves. Sharing his story and mastering one specific, singular niche, actually ended up enabling product development and market expansion.

Don’t be put off by taking a look at your own life. What you might want or need may be just the thing to fill a gap in the marketplace, too.

Your target market may have a lot more in common with you and your story than you think. When you share your story you add a deeper dimension to the user experience. You open the way for your customer to identify with you and feel a genuine connection with your brand.

Necessity may be the mother of invention, but identifying your specific niche and honing your brand’s story takes strategic cultivation. Brand School, our highly effective, premier branding program, will give you actionable steps and strategies that you can use to grow an evergreen brand.  Receive more information about Brand School’s next session and get free brand-building tools and tips when you join our mailing list.

This post is part of our Brands That Twist series celebrating innovative brands. Read about other breakthrough brands and more ways to grow your business and brand here

“I was starting my business from scratch and was all over the place when started the course. Brand School really helped me focus. I came out of it with a foundation for my brand that I know will work. Without Brand School, it never would have happened.” - Nicole Lesser, Entrepreneur

Polling is a Blast!

A few weeks ago I wrote a post called Research Polling Finally Enters the World of 2.0.

It’s about a cool little widget called Urtak.

I’ve installed one of these on my blog (see side bar just under upcoming appearances).

So far the results have been fascinating.

I’ve received over 1,000 responses.

Some interesting tidbits about the BrandTwist readers:

- 30% of your Moms are on Face Book
- 67% of you have fired a gun
- 90% describe yourselves as happy
- 74% spend more than 2 hours a day goofing off online
- 71% would like to work for Don Draper
- 100% say you like this Urtak widget

I’ve just added about 40 new questions.

A sneak peek:
Keep reading »

Research Polling Finally Enters the World Of 2.0

Read this post and check out my BrandTwist Urtak poll on the sidebar.

There’s a fundamental flaw with the majority of research polls.

By their very design, they make assumptions on what questions are relevant and/or predictive.

In other words, the poll results are only as good as the questions that have been asked.

But what if the assumptions on what’s important are wrong? Then the data is not so useful.

For example, I could do a survey on airline travel satisfaction and ask lots of questions about seat comfort.

However, maybe I didn’t think to ask about food quality, which might be the key driver for a lot of respondents.

In this case, the relevance of the data is limited by the assumptions and bias of the researcher (me).

My friends at Urtak have set out to change this.
Keep reading »