An Airport TWIST Makes Wait Time More Fun

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Today’s traveler spends increasingly longer time waiting at airports. To address this, many airports offer more conveniences than ever before from health clinics, beauty salons and gyms, to designer brands, fine dining and entertainment – but every airport is different and most travelers are not aware of what’s available. Flyinstyle app solves this problem with a TWIST. It’s an interactive consumer app that connects you to all the concessions and goodies an airport has to offer- plus bonuses and discounts.

Says Flyinstyle Founder & CEO Amanda Anthony, “Our aim is to improve the airport experience, enhance communication between consumers and airports/airlines/brands/concessionaires…” *

Anthony saw that there were few options available to let travelers know about brands, products and retailers at airports. Thinking, “We could use an app for that” * she set out to create Flyinstyle, a personal shopper/travel airport guide available right on your mobile device. It allows retailers to directly connect and engage with travelers, offers special deals and discounts, has a blog giving travel tips and news, and users can share their first-hand airport stories.


Flyinstyle app is a TWIST that makes it easier for airport businesses to reach consumers and for consumers to get more enjoyment from airport travel. What TWIST would make it easier for your customer to enjoy your product or service. Is there a missing piece preventing you from getting the word out to your customer?

 

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

* The Moodie Interview

Beauty On-The-Go with a TWIST

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Life is busier than ever. Planning ahead for a haircut, manicure, spa or gym reservation isn’t always possible and when you do find yourself with a spare minute not everyone takes last minute appointments. Many busy business people also find that out of town work travel allows for some down time, but when you are in an unfamiliar city – how do you find where to go for those services?

Take a Salon and TWIST it with UBER and you get Beautified, the new mobile app that makes it easy to find and book last-minute beauty and fitness appointments.

Beautified does for personal grooming what UBER does for taxi service – they address your need, simplify your search and bring it directly to your phone, in real time.

Serving their customers on both ends Beautified helps salons and gyms fill open spaces and helps patrons find the shops where and when they need them.

Beautified has just launched in New York City but plan to expand to other cities.

How can you make your business more accessible to busy customers? Try creating a mobile app to make shopping or booking appointments easier. Offer flexible hours or days or have a “live chat” for customer service and assistance available on your website.

When customers find it easy to connect with your brand, they’ll be more likely to become brand ambassadors and help spread the word about your business. At Brand School, our highly effective, premier branding program, we give you the tools you need to help your brand connect better with your ideal customer.

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Innovative Connecting at 35,000 Feet

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Since commercial airlines became popular in the 50’s nothing much has changed. Unless you are on a luxury jet, most of us sit like anonymous sardines. We believe the airline industry is ripe for innovation and we often tell the true story of how we created the innovation TWISTING technique through a mix up with a McDonald’s mirage at Newark airport a few years ago.

When we do this TWISTING exercise in workshops and Brand School we often ask participants to imagine what would happen if a traditional airline like Delta would twist with an iconic brand like Starbucks – how would the airline experience become more innovative? Most respondents say that it would be great if we could have more convivial seating and make more meaningful connections on airlines, like we do at Starbucks. After all, Starbucks is not about coffee, it’s really about community.

We’re wondering if maybe the folks from Delta have been reading our BrandTwist blog or sneaking into the workshops, because they recently launched “Innovation Class” - a mentoring program at 35,000 feet that allows people to travel with innovators and use the flight time for valuable business connections.

Looking outside of your category for inspiration is one of the best ways to create fresh ideas and stand out in your market.

What iconic brand can your business TWIST with to reach new heights?

Brand School Master Class inspires innovative thinking to implement TWISTS like these that can broaden your business’ reach. Enrolling now – see if your brand qualifies HERE.

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“Brand School turned out to be like the Mastercard commercial, priceless.The one-on-one sessions really allowed me to go deep into what my practice was about and how to implement it” - Sandeep Manchanda, Giraffe Partners Program Management

“You Know Everybody! A Career Girl’s Guide to Building a Network That Works.”

I’m thrilled to be featured in Marcy Twete’s new book, You Know Everybody! A Career Girl’s Guide to Building a Network That Works. Each week this summer the Career Girl Network is featuring one chapter highlighting one of the interviewees from the book. You can check out an excerpt from the chapter with my interview, “Julie’s ‘Best of the Best’ in Networking Advice,” order the book, and learn more about the Career Girl Network and how they are engaging women nationally in mentoring, networking, and relationship building to advance their careers HERE.

“Results came amazingly quick. Now, my brand name speaks my message immediately and I’ve expanded my reach.”  - Lynn Stull, Owner Arts2Thrive

Get information about priority registration for the next session of Brand School, our highly effective, premier branding program, and receive free brand-building tools and tips when you join our mailing list.

Branding: An Entrepreneur’s Secret Weapon, smallbizdaily

Recently I had the pleasure of being interviewed about entrepreneurship and business branding by author, columnist and online talk show host Jane Applegate for her column in smallbizdaily, “The Applegate Report.”

smallbizdaily is an online publication dedicated to Ideas, Insights. Information and Inspiration for Entrepreneurs.

Among the questions Jane asked were:

  • How do you define “brand”? Isn’t it just a company logo?
  • What is the biggest mistake business owners make when it comes to branding?
  • What advice do you have for entrepreneurs just starting a business?

That’s just for starters.

You can check out smallbizdaily and read the entire interview HERE.

BrandTwist’s highly effective, premier branding program, Brand School, will give you tools to develop your brand, innovate your business and engage your customers.  Receive more information about Brand School’s next session and get free brand-building tools and tips when you join our mailing list.

“I highly recommend this class to anybody, to both those who have been in business for a long time, and those just starting out because it will put your business on a different level.” - Dr. Marina Kostina, Distance Learning Specialist, CEO of wired@heart

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Hone Your Elevator Pitch

This post is part of our series, “Thirteen Tips For Stronger Branding.” See the rest of the series HERE.

TIP # 10: HONE YOUR ELEVATOR PITCH 

No matter what category your brand competes in, it’s becoming harder to stand out, since your potential customers are bombarded with so much information every day. That’s why it’s so important to have a really tight elevator pitch. It helps people “get” what you stand for right away and then quickly decide whether they want to learn more about your brand. Write down your pitch in no more than 250 words and continue to practice and perfect it. Start with one headline promise that highlights what your brand enables, not what you offer – and three support points. Rotate and freshen these points depending on your target audience, but be prepared to tell your story in 3 elevator flights, not 10 or even 30. Learn more about honing your elevator pitch here.

Check out tip #11 in the series, Engage In The Conversation.
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MAKE YOUR PITCH EVEN BETTER WITH BRAND SCHOOL 

Brand building doesn’t mean just designing a pretty logo and creating a cool name. It means choosing a bull’s eye target and defining your unique brand promise to connect with your consumers on an emotional level. Bottom line: you need to pay attention to your brand and perfecting your elevator pitch is a huge part of that.

Brand School’s premier branding program will help you zero-in on your brand.  Brand School takes best practices of beloved brands such as Virgin, Apple, and Zappos and brings them to life in engaging videos, interactive exercises and access to an exclusive private community of fellow entrepreneurs. Learn more about Brand School and find out about our special discounts just for social media friends when you sign up for our newsletter.

“I highly recommend tis class to anybody, to both those who have been in business for a long time, and those just starting out because it will put your business on a different level.” - Dr. Marina Kostina, Distance Learning Specialist, CEO of  wired@heart

10 Ways to Say Thank You to Your Clients this Holiday

Thanksgiving marks the beginning of the holiday season and it’s a great time to start to say thank you to your clients and customers. Whether you are a life coach, marketing consultant, personal trainer or a candle maker. Your business only survives (and thrives) because there are people out there who are willing to choose your brand out of all the many options available. Why not take a minute to say thanks?

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Here’s 10 easy and effective ways to show your gratitude. They don’t have to cost a lot of money. Mostly it takes an investment in a small amount of time. But isn’t that worth it for people who have demonstrated that they are also invested in your success?

  1. Like their fan page on face book, follow their business on twitter, repin something from their Pinterest page
  2. Offer to do a testimonial (written or video) for their website
  3. Add a positive review of their product on line
  4. Introduce them to 5 of your friends or clients that could use their services
  5. Give them a free “tune up” session  (ex. free hour of coaching)
  6. Send a donation in their name to a charity they would like
  7. Do a free diagnostic of their website/marketing and suggest improvements
  8. Offer to write a guest blog post for their site
  9. Invite them as your guest to a relevant industry conference
  10. Share with them your best kept secret suppliers who do great work at low cost

I am sure there are many more. We’d love to hear from you on how you say thanks.

What’s you twist?

We’re regularly posting free, actionable branding advice like this on the BrandTwist newsletter. To receive all the latest updates, tips and tools, sign up HERE. And to for even more about creating a stronger brand and business, check out Brand School, the premier program that gives you all the knowledge and hands-on experience you’ll need to build a more profitable brand.

“I received huge value from Brand School. You can’t put a price on that experience. I loved the integrated learning experience and  that we walked out of the series with a working brand strategy.” – Rachel W., Brand School Participant

Who Says B2B Has to Be Boring?

“It’s easier for Virgin to be innovative, because you’ve got a sexy consumer facing brand.”

I hear this all the time.

Well guess what? That’s not 100% true.

We do a lot of marketing directly to the trade (e.g. travel professionals, financial advisers, HR and benefits executives etc).

And in all this Business to Business communications we don’t check our “Virginity” at the door.

I believe people are people.

Whether they are at home, at work, or at play.

They don’t change their personalities, lose their senses of humor or abandon the brands they admire as soon as they walk into their offices.

Certainly not all of our B2B efforts are successful.  We’ve had our fair share of failures. But usually this is driven by specific market pressures rather than any mistakes we make in communicating to these audiences.

In Business to Business branding, just like consumer branding, you’ve got to go in with a point of differentiation, connect with your audience, and deliver superior value and experiences.

Here’s 5 Quick Tips for Helping B2B Brands Break Through

#1. Say it with Style

I think a lot of brands think they have to speak in a “corporate” tone of voice when communicating to trade targets. I don’t get this. I don’t know anyone who likes to be spoken to like a robot.
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