Trader Joe’s Caring With a Twist

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When we are feeling down or under the weather, we all need some comfort. We love Trader Joe’s packaging TWIST. They use the tissue box packaging to let you know they care and want you to feel better! We love the personal signatures like “love, tissue” that brings the point home.

What will help make your customers feel more loved? Little touch points, like packaging copy, are a great way to ad a little delight to their day – and keep you fondly on their next shopping list.

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

TWISTING to Help Causes Succeed on Selfish Giving Podcast

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BrandTwist Founder & CEO, Founderj of BrandSchoolOnline.com and author to “TWIST: How Fresh Perspectives Build Breakthrough Brands” is the featured guest on CauseTalk Radio, with Joe Waters.  Visit the Selfish Giving website to learn more about how nonprofits & businesses can raise money & make money with win-win partnerships that change the world. – See more and hear the whole discussion HERE.

Highlights from the show include:

  • Julie’s career path to branding expert, including her unacknowledged invention of the Pet Rock and a stint with Sir Richard Branson.
  • How Julie defines Brand and a Brand Twist.
  • When is it appropriate for organizations to Twist? And why it’s okay to turn off some people!
  • How you find your twist in the marketplace by looking both within your own brand story and outside your industry.
  • The importance of failing harder and developing focus when it comes to brand development.
  • The incredible opportunity nonprofits and businesses have to promote themselves and build their brands.

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Switch With a Twist

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Here’s a TWIST that is so handy and so simple you’ll wonder how you ever got along without it and why you didn’t invent it. Have you ever found yourself confused with which light switch is which? In your home? In someone else’s home? In your new home? At work? SwitchID solves this problem with unique visual TWIST.

The old fashioned way was often taking a marker and labeling switches, taping up little notes or putting up stickers to help remember or let guests know which is which switch. But they rub off, wear out or leave a sticky mess behind.

SwitchID is a simple, safe, and easy solution that shows you which switch is which with self-adhering badges that use universal iconography for instant recognition. They’re durable, easy to clean and even come in a glow-in-the-dark option for added safety. They’ll stay on your switch plate until you decide to remove them.

SwitchID was created by Matthias Bollmus and John Schlick both of whom started Napkin Innovations, L.L.C, a think tank for new consumer ideas. Their mission statement: “We are trying to capture the every-day problems and see if there is an opportunity to tackle those through innovative solutions.”

Bollmus and Schlick took action on a simple idea that could solve a pesky problem and TWISTED to find a better way. Just because an idea seems too simple to be good, doesn’t mean it isn’t.

What simple TWIST could make your customer’s life a little easier?

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Wine Tasting With a Matchmaking Twist

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“Wine… offers a greater range for enjoyment and appreciation than, possibly, any other purely sensory thing.” writes Ernest Hemingway;  but not all wines are created equal…

How do you know what type of wine you prefer, which winery will satisfy your particular taste, what new wine variety you might enjoy? With the multitudes of wines available from around the world and new labels popping up overnight, it’s impossible to taste every one. Liquor stores offer tastings, but they’re infrequent with a limited selection. There are wine-of-the-month clubs, but you either must know what you want to order ahead of time or be at the mercy of the club’s curation – which may not map to your taste preferences.

What if you took a Wine-Of-The-Month Club and TWISTED it with a match-making dating site like eHarmony? You’d get Tasting Room, the matchmaking answer to a wine lover’s or wine newbie’s dreams.

After signing up you receive a 6 mini-bottle tasting kit. You fill out and return a questionnaire rating the samples. This is the start of developing your unique Wine Profile. Your individual preferences guide the customized wine selections in the first case they deliver to you. With each case, you provide more feedback on your taste preferences and their corresponding wine selections become more honed.

Tasting Room saw a missing piece in the wine marketplace and innovated to offer consumers a fun and personalized way to approach and enjoy their product.

Take a look at the missing pieces that customers face in your market. Could your product or service offer the TWIST of a “sampler kit”? Don’t be afraid to ask your customers directly for their feedback or preferences. There are online free services like Survey Monkey that make surveys a snap. Involving your customers lets them know they are important to you and in turn, they’ll become loyal fans.

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Finding the right TWIST can help your brand reach more customers. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program.

 

A Twist That Cleans Up

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What do janitors have to do with James Bond 007? Not a lot – that is, until now.

Friends Dan Teran and Saman Rahmanian were perplexed by a common problem faced by start-ups- office spaces could never adapt as quickly as the companies needed them to. It was such a pain to set up a new workspace, move a wall, order new desk chairs, or bring in an exterminator. They brainstormed and imagined the dream office manager as something like the character Q in James Bond films, a quiet genius who understands technology and creates the tools that help Bond do his work. That was how Managed by Q was conceived.

Reading the New York Times article, “Managed by Q’s ‘Good Jobs’ Gamble,” I was struck by how Teran and Rahmanian’s thought process mirrored the BrandTwist technique of twisting with a brand completely outside of a company’s category to come up with disruptive differentiating ideas. With the tagline “We make it easy to run your office,” Q uses wall-mounted iPads with an intuitive app for ordering supplies or other services. Q takes care of all the details, quietly and quickly. Specific operators are matched with companies based upon an algorithm determining best fit for clients’ needs in terms of skills and personality traits.

This TWIST warrants premium fees for what is often considered a generic service with a bonus of supporting one of the company’s core values. While actual sharing in the “sharing economy” is rare, Q’s goal is to provide its employees with a living wage. Q’s business model, hiring full-time employees with fair pay, benefits, 401Ks and training, translates to lower turnover costs of employees and clients- reducing both hiring and marketing expenses. Clients are happy to have consistent, reliable support. And the awesome employees, traditionally viewed as pure cost on the P&L statements, are considered value-added embedded salespeople for Q’s higher margin services.

I am rooting for Q to succeed, as this is a win-win for everyone! Now it is your turn. Can you think of a problem facing your sector? Is there a brand in a completely different category whose approach could be TWISTED to turn your sectors negative into a positive? We always love to hear your feedback.

About the Author:

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Randi Curhan is founder of MissionBoostConsulting.com, specializing in helping you figure out what you really need to do to bring your business to the next level, get projects off the plate, and get it done. A Wharton graduate, former Goldman employee and an MBA, Randi is also a Brand School Graduate and a member of the Brand School Facutly.  Randi’s love of figuring sh** out and getting it done has always made her a valuable part of teams throughout her academic and professional life. Even while taking time “off” to raise her children, Randi was the one to set up fundraising systems, databases, email invitations and graphics for events – which was the beginning of her Mission Boost Consulting.

You can reach Randi via MissionBoostConsulting.com, on Facebook, Twitter and Linkedin.

Interested in guest blogging for BrandTwist? Contact jamie@brandtwist.com.

 

 

 

 

A Twist to Wash the Gray Away

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At-home, DIY hair coloring products can save you money but can be inconvenient. Gray roots appear like a skunk’s stripe and you have to find the time to head to the store, hope they have the right color on hand, head home, apply, wait, wash and dry. Eventually the color no longer works properly and you have to go through another trial and error process to find a new formula that will do the trick.

Salon treatments are expensive and getting an appointment when you want one isn’t always possible – and, let’s face it – guys may not be comfortable having their hair colored out in the open in a salon.

eSalon understands these downsides to the current coloring options and TWISTED to come up with a fresh solution.

They took the quality treatment you’d get from a salon – think Frederic Fekkai Salons - and twisted it with BirchBox’s customized home-delivery service concept to create an affordable, DIY hair color product delivered right to your door.

They custom-tailor the coloring formula specifically to each individual client… they even put the customer’s name on the bottle.

eSalon looked at an old problem from a fresh perspective and came up with an award winning, simple solution.  (InStyle Magazine named it “Best of the Web” and Total Beauty voted it “Best Hair Color” for 2013 and 2014. *)

How can you learn from this TWIST and make it easier for customers to experience your product? Offer home delivery, same day pickup or an app to place an order. Adding a personal touch, like a sincere thank you note, can let them know you value the unique connection you share with them.

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Finding the right TWIST can help your brand standout. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program.

Brand School is our highly effective, online branding program that will help you grow a stronger personal or business brand. Get more information about the next session and apply for your Brand Health Check HERE.

 

 

Twist Your Clutter Into Cash

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They say that a picture is worth a thousand words, or maybe in this case – a thousand dollars?  Founded by Agustin Gomez in 2013, Wallapop is revitalizing the idea that one man’s trash is another man’s treasure by creating a 24-hour, 7-day a week garage sale without the hassle of putting up signs in the rain or sacrificing your entire weekend.

With Wallapop, a free new app, Instagram meets Ebay in a TWIST to create an ideal “What you see, is what you get” experience.  Wallop is primarily an image-based, streamline virtual flea market which removes the vague guess-work that usually accompanies online second-hand purchasing.

Wallapop users play the role of either “Wallashoppers” or Wallasellers” and unlike other online classifieds it enables you to instantly chat with the person you are buying from or selling to in order to ask questions or make requests.  Items are listed based on location with the radius expanding the further you scroll, all you have to do is just snap a picture of what you want to sell, give it a fair price and wait as all your clutter turns to cash!

 

The world is moving more visual. What visual TWIST could your brand take advantage of to stand out and simplify your customer’s experience?

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“Brand School’s guidance and support has helped grow my business to new depths of expansion, creativity and financial worth… and keep it growing and transforming to passionately share what I love with others.” - Deborah Coulter, deborahcoulterartflow.com

About the Author: Courtney Elaine Glynn

Courtney is a senior in college studying psychology with a background in international relations and diplomacy. Blazing her own trail in the suburbs of New York, she is a self proclaimed renaissance woman of sorts; spending her time as an intern, personal assistant, small business manager, cooking instructor and aspiring writer.

Want to now more ? You can contact her at: courtneyelaine12@gmail.com

Interested in guest blogging for BrandTwist? Contact jamie@brandtwist.com.

 

A Tracking Twist to Keep Tabs on Luggage

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Lost or stolen luggage is a common problem that plagues thousands of travelers all over the world. Finally, Smart-Unit has TWISTED ordinary luggage with GPS tracking (think WAZE) to create the first anti-theft luggage tracker in the world.

The makers of Smart-Unit knew what kept their target market up at night – worrying about their missing personal belongings. They saw a gap and filled a need.

Fresh ideas come from taking a look at old problems and applying new TWISTs to your product or service to make your customers lives better. It often involves applying technology from one category and leveraging it in unexpected ways in another.

What brand or technology innovation from another category can your business TWIST with to deliver a better experience?

Brand School gives you the tools to deliver fresh TWISTS and more of what your customers are looking for. See what Brand School’s team of experts can do for you and see if you qualify for a one-on-one Brand Health Check Strategy Session HERE.

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“Working with Brand School … opens up so many doors and affects so many areas of  your business – an invaluable experience.” - Sarah Hinawi, Executive Director, Purpl  Center for Learning and Innovation

 

A TWIST For The Perfect Fit

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With the onslaught of cheap, disposable clothing in the U.S. and busy, demanding lifestyles fewer and fewer people are investing time or money in custom tailoring their wardrobes. Finding the perfect fit seems to be a thing of the past, making it especially difficult for tailors to stay afloat.  Until now…

Take UBER, TWIST it with a tailor, and you get zTAILORS.

ZTAILORS is the first and only online platform that connects tailors with potential customers.  Like UBER, a customer uses an app to call for a tailor to visit anywhere they prefer, at home, at the office, or even a Starbucks.

zTAILORS innovated to serve the needs of both the tailor and the customer. Tailors now have the ability to better serve their local community and the flexibility to choose their own hours. From hemming skirts to tapering jackets, customers now have the easy access to get the perfect fit from a professional tailor when and where it’s convenient for them.

It’s never been easier to have that favorite gown or suit – you know the one, it’s been sitting in the back of your closet waiting to be altered – ready in time to wear at your next special event.

Brand School gives you the tools to innovate and deliver more of what your customers are looking for. See what Brand School’s team of experts can do for you and see if you qualify for a one-on-one Brand Health Check Strategy Session HERE.

What twist can you use to make it easier to deliver more of what your customer needs?

“I’ve been able to take a look at the professionalism I offer and have been able to raise my prices to a level of which I didn’t have before.” - Ned Towle, Founderer Westchester Wine School

 

A Travel Tuck-in Twist for Kids

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It’s never easy traveling with kids and as more people are living mobile lives, traveling with kids for business or for pleasure is becoming more common. Soothing a travel-weary child in a strange environment at the end of a busy day can be a real challenge. Hotels offer specialized turndown services for adults – why not do the same for children?  Many hotels now are.

What if you took a hotel and TWISTED it with a soothing brand like Mother Goose? You’d have a smiling, sleepy child – and content parents.

Hilton Waikoloa Village is TWISTING bedtime with local culture by offering flashcards with stories of Pele, the goddess of volcanoes and creator of the Hawaiian Islands. Others provide in-person experiences like RiverPlace‘s special delivery from the “Bedtime Butler” who shows up with hot chocolate and stuffed animals. Still others go way out like Ritz-Carlton on Amelia Island, Florida where actors complete with a real macaw, cookies and milk, and a pretend treasure chest visit the room to tell stories of the island’s buccaneer history.

Hotels are catering to the whole family, providing special amenities to make children’s stay more enjoyable and parent’s time stress-free.

Innovative touch points can have a lasting impact and make a difference in your customer’s experience of your business. What are your brand’s opportunities to surprise and delight?

Brand School’s Faculty give you the tools you need to effectively reach your customer and create strong connections. See more of what Brand School can do for your business HERE.

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“I learned an immense amount from Brand School. It was wonderful to receive lessons from an experienced teacher that directly applied to my business.” - Liz Osting, Founder Herculiz Design