A Sipping Selfie TWIST

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 Selfies are how Millennials share their lives – and normally this is a “commercial free” zone – but how can brands add just the right meaningful and useful TWIST to become a part of their story?

Here’s an innovative selfie TWIST from Coca-Cola Israel for the Coca-Cola Summer Love campaign, Israel’s largest outdoor brand event. Coca-Cola noticed that their consumers were taking a lot of photos, but not photos that included their product. So they came up with a selfie picture- taking bottle. The drinker tips the bottle up to 70-degree angle it snaps a photo, that shows the bottle and consumer taking a sip. These photos can be shared on Coca-Cola’s Snapchat, Facebook and Instagram accounts. Users can tag themselves and friends to spread the news of the event.

Look for TWISTS that bring customers deeper into the experience of your brand and inspire them to share and help keep your product, service or business on the social radar.

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Tasty Tiffany Eye-Worthy TWIST

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Tech-savvy Generation Z’s and Millennials’ use social media to communicate and spread the word about what excites them, what they enjoy and brands they love. If a brand wants to get noticed, providing an “eye-worthy” TWIST is key to making it into Pinterest, Facebook, Twitter and Instagram. Restaurants have learned this as gastronomy is becoming a favorite way for GenZ’s and Millenial’s to spend their money. Some restaurants have redesigned interiors and services to be more “Instagram-friendly”.  Some offer discounts in return for social media reviews or limited-time specials, like this eye-catching TWIST: The Peninsula Bangkok hotel TWISTED with Tiffany’s to create a Tiffany Afternoon Tea that includes handcrafted, jeweled, sweet delicacies inspired by the Tiffany brand’s jewelry and iconic blue box.

Says Wanda Pogue, chief strategy officer at Saatchi & Saatchi New York, in Luxury Daily, “… From a ‘grammed brunch with friends to a Cronut that they waited an hour in line for, they get a great story to share and an emotional payoff that is as big, if not bigger than what traditional luxury goods provide  – but without the big financial investment.”

Are you offering your customer’s “word of eye” enticements to help spread the word about your brand or business?

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

Twisting Personal Branding: Tone, Twitter and Trouble

adeleThough your business’s semblance is essential to your success, don’t forget to pay attention to how you present yourself. Your personal brand shows the public who you are as a company, as well as a person. What’s your TWIST? Are you bubbly and lighthearted? Are you serious and driven? Do you want to appear approachable? These are questions you may want to ask yourself before entering the public eye.

Many businesses have a distinctive presence when it comes to their brand, so much so that it feels more like a personal brand. A prime example is the British juice and smoothie company, Innocent Drinks. As the name implies, this brand maintains an innocent, almost comical appearance on its social media platforms. Innocent Drinks wrote on Twitter, “Scientists * say buying our smoothies for half price…makes you 67% more attractive.” The company then followed up with, “ * Scientists may be imaginary.” With both messages, Innocent Drinks reiterates its twist – its humorous tone – displaying a consistent personal brand. Many consumers, especially the younger demographic, have applauded this personal branding, leading to a strong social media fan base. Because of its successful personal branding, Innocent Drinks makes sure the public remembers its products, as well as the company as a whole.

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Personal branding is just as important, if not more important, for individuals as it is for businesses. Celebrities have a large presence on social media, especially on Twitter. The Twitter platform permits celebrities to quickly  communicate directly with their fans. This is why celebrities often flock to Twitter when problems arise that they want to address in a timely fashion.

Not all business ventures will go off without a hitch and nobody is perfect, not even celebrities. The manner in which you respond to errors and setbacks is crucial to how you and your business, are viewed. When things go wrong in a celebrity’s career, they often follow one of two paths to address it: laugh it off or become utterly serious. The path they choose reflects on both their personal and business brand.

Besides her beautiful voice, Grammy award-winning artist Adele is known for her humor which has become a defining personal brand twist. She is also known for not caring what others, like the media, think about her choices and her lifestyle. This is Adele’s personal brand, and it works for her. When parts of her performance at the 2016 Grammy Awards seemed uncharacteristically out of tune, Adele took to the social media platform to explain the story behind the problem. She tweeted, “The piano mics fell on to the piano strings, that’s what the guitar sound was. It made it sound out of tune. Shit happens…” She then followed with, “Because of it though… I’m treating myself to an In-N-Out. So maybe it was worth it.” Adele was consistent with expressing her humorous and relaxed personality when her performance did not go as planned. Her personal brand stayed intact, and her fans appreciated it.

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But not all celebrities will remain calm, cool, and collected when they run into obstacles – and this can have an impact on their personal brand. Laura Benanti is a Tony Award-winner for her portrayal of Louise in Gypsy and a five-time Tony nominee. Like Adele, Benanti is known for her humor, especially in her frequent tweets. But Benanti’s personal brand veered from funny to ferocious when her husband encountered a seating mix up on a flight.

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She called out United Airlines, tweeting, “Hey United, the garbage can of the skies, if you book an aisle seat across the country you should get that seat. Not the MIDDLE,” to which United Airlines responded, “Hey, Laura. We know seat changes can be a drag. DM us your confirmation number if you’d like assistance.” After Benanti attacked the airline again (later deleting her tweet), United Airlines answered, “We know this is frustrating, however we do state in our Contract of Carriage that seat assignments are never guaranteed.”

Benanti’s personal brand shifted drastically when everything did not go as planned revealing a brand-inconsistent demeanor.  To her, United Airlines was the villain. In the public’s eyes, Benanti became the villain. The sudden change in her personal brand away from humor made her appear unapproachable.

Clearly, finding your personal brand twist is important. The tone you set for yourself and your company shows the public who you are, what you stand for, and how you stand out. When things go wrong, stay consistent with your brand’s tone and handle the situation in keeping with your brand.

About the author:

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Justin Cohen is a rising senior at Dobbs Ferry High School. An International Baccalaureate Diploma Candidate, Justin hopes to pursue a career in advertising. He is happy to be a part of the BrandTwist team!  You can reach Justin on Twitter at @justcohen18 and via email at justcohen18@gmail.com.

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

Pokemon GO: Gaming With a TWIST

Next time you see a group of teenagers glued to their phones in public, do not assume they are on Instagram or Snapchat. Rather, they traveled to this specific location to replenish their supply of Pokeballs at what is called a Pokestop. That’s right. They are engulfed in the world of Pokemon GO, the smartphone application with a TWIST that is sweeping the nation.

As a rising high school senior, I have many friends who have been involved in the Pokemon franchise as long as I can remember. They would wait on the long lines at Gamestop and Best Buy for the release of each Pokemon installment. However, the game has never garnered my interest until now, with Niantic’s release of Pokemon GO.

In Pokemon games, you are thrown into a new world where wild creatures, named Pokemon, run free with special powers. A professor, an avid Pokemon researcher, asks you to catch different kinds of Pokemon and bring them back to him for his nonstop research. All the way, you battle other Pokemon “trainers” and level up.

Pokemon GO has a new TWIST: it incorporates the concept of augmented reality. The world we live in is merged with the Pokemon world, enhancing the reality we see day to day. This is quite different from virtual reality, where you are fully immersed in a new environment. While virtual reality simulates your physical presence in a new atmosphere and synthetically creates a sensory experience, augmented reality simply brings artificial aspects into the world we live in. Never has an augmented reality experience been so accessible before the release of Pokemon GO.

Pokemon GO’s other TWIST is its use of physical activity. In order to successfully play the game, you must be active. The app forces you to walk to new locations to make Pokemon appear, battle other players, and replenish your training supplies. In some cases, you must walk a certain distance, often between 2 and 5 kilometers, to activate certain aspects of the game.

Unfortunately, your supply of Pokeballs is limited. It is a devastating feeling to be without these red and white spheres, as they are essential for gameplay. The Niantic team found a way to incorporate physical activity with the replenishing of Pokeballs with the creation of Pokestops. These locations, usually found at landmarks, allow you to replenish your Pokemon tools every five minutes. You must be at this location for the Pokestop to be activated. Your local church, park, or memorial just may be a Pokestop! The concept of Pokestops works great for city dwellers, where there are multiple Pokestops on every block. Pokestops are much more scarce in rural areas, where players must travel half an hour to encounter one of these necessary locations.

Once you have enough higher-level Pokemon, you can go to locations with Pokemon gyms. These locations, also found at local landmarks, enable you to battle other players. Each Pokemon you catch is equipped with different attack  s and health levels. The higher your Pokemon’s combat power, the better equipped it is for battles. If you are successful in beating the players in the gym, you then take over that gym, leading to many rewards. If you are unsuccessful, your Pokemon loses health. If it tragically loses all of its health points, it must be revived. You can do this by gaining revive tools at your local Pokestop.

Many workers at notable locations, where Pokestops and gyms are located, are in favor of Pokemon GO. Philadelphia park rangers welcome the game, as it draws a younger crowd to the city’s landmarks. The rangers hope that, once players arrive, they will look up from their smartphones and take in their surroundings. In contrast, other famous locations, like the Arlington National Cemetery and the United States Holocaust Memorial Museum, have different policies. These national treasures have asked Pokemon GO players to turn the game, and their phones, off out of respect.

Pokemon GO is revolutionary, and it is exerting a clear influence on teenagers, as well as twenty-somethings who have followed Pokemon since its initial release in 1996. Its TWISTS, augmented reality and physical activity, make the game unlike any application on the market today. If your children have not downloaded Pokemon GO yet, it is only a matter of time before the game takes over their lives.

How exactly does the game work? Essentially, when you open the app, your smartphone’s screen becomes a map of your surroundings, showing you streets, bodies of water, and more. When moving, different Pokemon creatures will often appear in your path. Once you click on the Pokemon you wish to capture, your smartphone’s camera is activated. The Pokemon is right in front of you! Swipe the Pokeball at the bottom of your screen to toss it at the Pokemon. With proper aim, the Pokeball will engulf the creature, adding it to your inventory.

Some Pokemon are rarer than others, making them harder to catch once found. The female Nidoran in the image to the right has a measly combat power of 10, making it a very common Pokemon that is easy to catch. Meanwhile, there are Pokemon with combat powers that exceed 1000.  It is rumored that the more notable your location, the more notable the Pokemon you will encounter. You are more likely to find a rare Pikachu at the Eiffel Tower than you will in a rural Idaho potato farm. The rarest Pokemon that I have caught (so far) is a Venomoth with a combat power of 290 – not too shabby for a novice Pokemon player.

Think about ways you can TWIST to involve your customer more. There are easy-to-build app programs, loyalty apps, even the classic Bingo card or a “Find the star” on a receipt could make a more lasting impression on your market.

 About the author:

justin

Justin Cohen is a rising senior at Dobbs Ferry High School. An International Baccalaureate Diploma Candidate, Justin hopes to pursue a career in advertising. He is happy to be a part of the BrandTwist team!  You can reach Justin on Twitter at @justcohen18 and via email at justcohen18@gmail.com.

 

 

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

Twist Your Brand – Grow Your Business. Branding with Julie Cottineau

 

TWIST Your Brand – Grow Your Business from Julie Cottineau on Vimeo.

BrandTwist and BrandSchoolOnline.com Founder & CEO, former VP of Brand for Richard Branson’s Virgin, author of “TWIST: How Fresh Perspectives Build Breakthrough Brands” and Westchester, NY resident is a guest on the The Business Council of Westchester‘s “Westchester Means Business”, radio program on WVOX. The Council’s Executive Vice President & COO, John Ravitz, conducted the interview. This session is full of takeaways on the fundamentals of branding for the small business owner and non-profit, how entrepreneurs can TWIST with larger brands to boost their own marketing, innovation and branding, and how working at Virgin inspired Julie’s own entrepreneurial journey.

 

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A One-Click Twist Delivers Beer And Surprises

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Home delivery is nothing new. But Bud Light is adding a new TWIST by delivering a surprise experience to your door within minutes.  With one click of the Bud Light Button App, Anheuser-Busch will be delivering your beer plus random surprises – anything from branded gear to a DJ ready to rock your gathering.

With this twist Anheuser-Busch stays right on-brand to connect with Bud Light’s social, party-going and techno-savvy market, which is also reflected in their marketing hashtag #UpForWhatever

Look for new ways to surprise and delight your customers. A little SWAG is always appreciated – but think outside the box to offer something unexpected. Consider also using a hashtag to reaffirm your brand promise throughout your social media channels.

Knowing what really moves and inspires your ideal customer is essential to getting your brand into their life. Brand School Master Class gives you the tools you need to zero-in on your ideal customer and create the TWIST that will take your business further. Enrolling now HERE.

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“Brand School was helped us set structure to our process, define our target and recognize our customer’s motivations. We were able to create timely taglines and better define our branding campaigns.” - Randi Curhan, Development Coordinator for Redwood High School Foundation, Non-profit

See Clearer With a Twist

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Martin Luther King, Jr. said, “Life’s most persistent and urgent question is, ‘What are you doing for others?’”

Today, technology is radically changing how we connect with the world. Everyone wants to be a part of it – “selfies”, Instagram, Twitter, Facebook – are all buzzing 24/7.  But one company is using technology to help others not just be seen – but actually see.

Non profit Be My Eyes took an iPhone and TWISTED it with social media to create a breakthrough app that helps solve some of the everyday needs of the blind.

Through a direct video call the app gives blind people the opportunity to ask a sighted volunteer for help dealing with tasks that require normal vision. With the smartphone’s video camera, the blind person films what they wish to know about and shares it with the sighted helper, who describes what is being shown in the video. By working together they are able to overcome the challenge that the blind person is facing. It can be anything from needing to know the expiration date on a milk carton to getting input on choosing which photo to send to a friend.

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“It’s my hope that by helping each other as an online community, Be My Eyes will make a big difference in the everyday lives of blind people all over the world” – Hans Jørgen Wiberg, Founder of Be My Eyes

What would make life better for your customers and what can you TWIST with to find innovative ways to deliver it to them?

Brand School Master Class teaches you how to find and apply TWISTS that make it easier for customers to enjoy experiencing your business. Enrolling now – see if your brand qualifies HERE.

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“Working with Brand School is an invaluable experience and a really great use of resources because it opens up so many doors and affects so many areas of  your business.” - Sarah Hinawi, Executive Director, The Purple Crayon Center for Learning and Innovation

Engage Your Target With a Gaming Twist

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Game-playing is here to stay, ask any millennial. Games are engaging and can help get your brand message across while entertaining your target.  Gabe Zichermann, author The Gamification Revolution writes in his blog about his experience at a doctor’s visit where he was asked to take a lung capacity breath test. This test, which requires some effort and used to be rather boring, is now conducted using a video game interface that energizes an otherwise tedious experience. It’s as if the American Lung Association was TWISTING with XBox.

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Games make your service or product accessible, inviting and friendly – and they don’t need to be complicated or technically intricate. There are app-building courses and programs like MIT App Inventor that can help you create a simple game.

How can your small business or non-profit use gamification to energize your brand and engage your customers?

Brand School Master Class inspires your creative thinking to implement TWISTS like these that can make it easier for customers to enjoy experiencing your business or product and spread the word about your brand. Enrolling now – see if your brand qualifies HERE.

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“I got so much out of Brand School. My business has grown leaps and bounds, and I feel like I have much more solid branding and language around what I do. So, thank you!!” - Nathalie Lussier, natalielessier.com

Hit the Mic with Stacey Harris and Julie Cottineau

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We are excited to bring you this series of podcasts from Social Media Expert and Brand School Social Media Faculty Advisor Stacey Harris. This is a free series of talks with BrandTwist Founder & CEO Julie Cottineau about how to make your brand really stand out. They discuss ways to make branding decisions easier and how to take what the big brands do and apply their twists to your brand to build stronger, more profitable businesses – even in a crowded marketplace.

Stacey is a Brand School graduate and we are really excited to now have her as a member of the Brand School Facutly. Stacey’s site, TheStaceyHarris.com, is full of social media marketing insight, podcasts featuring chats with business experts, and courses to help you get more bang from your social media effort.

SO GET READY for tons of branding, marketing and business innovation takeaways – listen to the podcasts here:

Brands That Stand Out with Julie Cottineau – Episode 101 

Better Branding with Julie Cottineau – Episode 27 

TAP INTO THE KNOWLEDGE

Connecting with other business owners or entrepreneurs is an effective way to keep your business ideas fresh. In Brand School Master Class you connect with an exclusive community of like-minded business owners and entrepreneurs that support one another and share inspirations to stay on track and bring fresh ideas to market. We’re enrolling now. See if your brand qualifies.

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“Working with Julie is an invaluable experience and a really great use of resources because it opens up so many doors and affects so many areas of  your business.” - Sarah Hinawi, Executive Director, The Purple Crayon Center for Learning and Innovation

4 Unconventional Ways to Build Buzz Around Your Brand

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With everyone sharing, tweeting and updating as much as they can, how can your business stand out? How can you draw your customer in and build buzz around your brand?

Advertising streams and social channels are loaded with quality content, information, inspiring quotes and the newest tips to make life better, but consider that consumers are looking for even more than that. Customers want to be actively connected with your business and be a part of what makes your brand unique.  We’ve taken a look at four surprising ways that some clever brands have twisted their social media campaigns and gone beyond the usual hashtags to cut through the static, draw in brand followers and make a memorable impression in a crowded market.

Read on to find our four unconventional tips.

1. GIVE RECOGNITION TO YOUR FANS 

If you’ve got people discussing your brand, give them some props! Go beyond re-blogging, retweeting, liking, commenting, and following back. One of the beautiful things about social media is that it allows you to reward followers with recognition – and they, in turn, will reward you with circulating your kindness throughout their social communities. Consider what Taco Bell’s doing: sending a gift package to fans that reach out to them. This strategy can be especially effective when marketing to teens and other very enthusiastic users of social media. Depending on your budget, it can be as grand as tickets to a concert or show or as simple as a photo, badge, sticker or certificate.

2. GET WEIRD 

One reliable way to get noticed is by behaving in a way followers would not expect from you. Get a little weird! It’s important not to go off brand on this, so it’s vital to think about where your brand fits, and whether or not it could stand a little weirdness added to it. If your brand sells a sweet soda or drink, sure, be funny! If you’re a health insurance company, this approach may not be on par with your business’ tone of voice.

If you’re wondering where to start with this approach, start with asking: where do people want to be amused? This can be a lot of fun! You could be inspired by Old Spice and transform yourself into a super character who answers questions from his adoring fans. The point is to add a little whimsy to your brand to entertain and delight your followers.

3. CROWDSOURCE A DECISION 

One great way to engage your fans and build buzz is to let them in on a decision. Ask them how to solve or fix a problem, to name a new product or service, or even something as small and inconsequential as a color scheme.

Take the Lego brand, for example. It has had a long-standing tradition of innovation, as well as sharing that innovation with their fans, young and old. And as Lego began to become more aware of the amount of adult fans they have attracted over the years, they believed it would be engaging to implement some of these fans’ ideas into their target market of children. Then, in 2005, the Lego Ambassador Program was created, which has allowed the company and its fans to continue connecting with each other, also creating a win-win situation for both Lego and their customers.

Open to new ideas, technologies and potential business partnerships, the Lego Group’s program gave a new meaning to the term “user-generated content”, meaning that not everything needs to be created internally. Because they paid attention to fans, the brand has discovered and implemented new ways to reach new markets without having to sustain long-term fixed costs. And as for the fans, working together with one of the most well-known brands of their childhood gives them the opportunity to influence Lego’s business decisions.

Your followers will be thrilled to participate in the decision-making process and love feeling like they have a say in what happens with their favorite brand. At the end of the process, don’t forget to loop back to #1 and give them recognition for all their hard work!

4. SPOTLIGHT EMPLOYEES

As you may already know, your employees are going to be your business’s greatest assets. Just like your customers, when employees’ needs are met it helps to keep a business running successfully. And if they’re happy enough, you can turn your loyal employees into valuable brand advocates. Considering the fact that regular employees have more credibility than CEOs themselves, many consumers are more likely to trust personal recommendations than they are ads. With this in mind, it’s vital to ensure that your employees are representing your brand in the most positive way.

According to Duncan Gilman, Dean of Students at Spalsh Media U, it doesn’t necessarily have to take a lot to get an employee excited about doing social media for your brand. In fact, he actually managed to create a “spy game” out of it. The objective of the game is to discover five online mentions of the brand, and the first person to find the five wins. In addition to highlighting the importance of social media listening, it also gives your employees a deeper understanding of the brand’s online reputation.

Using these mentions, a brand can re-share and repurpose the content circulating it across their own channels. Brands benefit when their employees start the initial wave on social media, and having your employees take the time to explore the brand in a fun and engaging way to do it is one of the best ways for consumers to become familiar with you. Furthermore, social engagement helps to build pride among team members. If they are proud of what their brand stands for, they will be more inclined to share. And, it’s always a good idea to consider putting an employee social media policy in place.

Simply put, if your employees are performing well and are keeping customers happy, then it’s important to recognize them for their achievements. Keeping motivation high within your team is essential and even the smallest rewards can go a long way.

UNCONVENTIONAL BRINGS INNOVATION 

In the crowded world of social media, everyone is competing for limited views. There are only so many words that a user will read every day, but by trying these TWISTS, your brand can navigate the waters of social media anonymity and build some real buzz! Happy tweeting!

From Social Media to Intellectual Property Law to Taglines and Photographic Content, see what our expert team of Brand School Faculty Advisors can do for your business and brand. Learn about our next semester and see if your business qualifies for our one-on-one Brand Health Check Strategy Session HERE.

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See more entries in our social media blog series HERE.

About the Author:

Dave Landry is an online journalist, personal finance counselor, and entrepreneur in Southern California. When he is not sharing his advice on debt management, he enjoys writing about social media marketing, the impact of business globalization on the global economy, business communications, and technology.

If you would like to be a BrandTwist guest blogger, please contact Jamie@brandtwist.com