{"id":12941,"date":"2009-08-12T08:44:00","date_gmt":"2009-08-12T13:44:00","guid":{"rendered":"http:\/\/BrandTwist.com\/?p=63"},"modified":"2018-10-18T20:14:59","modified_gmt":"2018-10-18T20:14:59","slug":"you-tube-customer-service","status":"publish","type":"post","link":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/","title":{"rendered":"You Tube &#038; Customer Service"},"content":{"rendered":"<p>There&#8217;s been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.<\/p>\n<p>Check out this video from a Halifax group singing about a bad experience they had on United Airlines.<\/p>\n<p><object width=\"560\" height=\"340\"><param name=\"movie\" value=\"http:\/\/www.youtube.com\/v\/5YGc4zOqozo&#038;hl=en&#038;fs=1&#038;\"><\/param><param name=\"allowFullScreen\" value=\"true\"><\/param><param name=\"allowscriptaccess\" value=\"always\"><\/param><embed src=\"http:\/\/www.youtube.com\/v\/5YGc4zOqozo&#038;hl=en&#038;fs=1&#038;\" type=\"application\/x-shockwave-flash\" allowscriptaccess=\"always\" allowfullscreen=\"true\" width=\"560\" height=\"340\"><\/embed><\/object><\/p>\n<p>It received 500,000 views in it&#8217;s first 3 days, almost 5 million views to date and over 20,000 comments.<\/p>\n<p>Worth paying attention to.<\/p>\n<p>That&#8217;s my point of view. What&#8217;s your twist?<br \/>Is viral complaining an anomaly or the shape of things to come?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There&#8217;s been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media. Check out this video from a Halifax group singing about a bad experience they had on United Airlines. It received 500,000 views in [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101,108],"tags":[],"class_list":["post-12941","post","type-post","status-publish","format-standard","category-customer-relations","category-digital-media"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"There&#039;s been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it&#039;s first\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Julie\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"BrandTwist Blog - The official blog of BrandTwist\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"You Tube &amp; Customer Service - BrandTwist Blog\" \/>\n\t\t<meta property=\"og:description\" content=\"There&#039;s been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it&#039;s first\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2009-08-12T13:44:00+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2018-10-18T20:14:59+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"You Tube &amp; Customer Service - BrandTwist Blog\" \/>\n\t\t<meta name=\"twitter:description\" content=\"There&#039;s been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it&#039;s first\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#blogposting\",\"name\":\"You Tube & Customer Service - BrandTwist Blog\",\"headline\":\"You Tube &#038; Customer Service\",\"author\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/author\\\/julie\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/#organization\"},\"datePublished\":\"2009-08-12T08:44:00+00:00\",\"dateModified\":\"2018-10-18T20:14:59+00:00\",\"inLanguage\":\"en\",\"commentCount\":1,\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#webpage\"},\"articleSection\":\"Customer Relations, Digital Media\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/brandtwist.com\\\/blog\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/category\\\/customer-relations\\\/#listItem\",\"name\":\"Customer Relations\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/category\\\/customer-relations\\\/#listItem\",\"position\":2,\"name\":\"Customer Relations\",\"item\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/category\\\/customer-relations\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#listItem\",\"name\":\"You Tube &#038; Customer Service\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#listItem\",\"position\":3,\"name\":\"You Tube &#038; Customer Service\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/category\\\/customer-relations\\\/#listItem\",\"name\":\"Customer Relations\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/#organization\",\"name\":\"BrandTwist Blog\",\"description\":\"The official blog of BrandTwist\",\"url\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/author\\\/julie\\\/#author\",\"url\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/author\\\/julie\\\/\",\"name\":\"Julie\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/83889069261a10d36de1e53a701571f0b7897fa7a08af52fd6a2da6b7f3ffae9?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Julie\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#webpage\",\"url\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/\",\"name\":\"You Tube & Customer Service - BrandTwist Blog\",\"description\":\"There's been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it's first\",\"inLanguage\":\"en\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/customer-relations\\\/you-tube-customer-service\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/author\\\/julie\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/author\\\/julie\\\/#author\"},\"datePublished\":\"2009-08-12T08:44:00+00:00\",\"dateModified\":\"2018-10-18T20:14:59+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/\",\"name\":\"BrandTwist Blog\",\"description\":\"The official blog of BrandTwist\",\"inLanguage\":\"en\",\"publisher\":{\"@id\":\"https:\\\/\\\/brandtwist.com\\\/blog\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"You Tube & Customer Service - BrandTwist Blog","description":"There's been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it's first","canonical_url":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#blogposting","name":"You Tube & Customer Service - BrandTwist Blog","headline":"You Tube &#038; Customer Service","author":{"@id":"https:\/\/brandtwist.com\/blog\/author\/julie\/#author"},"publisher":{"@id":"https:\/\/brandtwist.com\/blog\/#organization"},"datePublished":"2009-08-12T08:44:00+00:00","dateModified":"2018-10-18T20:14:59+00:00","inLanguage":"en","commentCount":1,"mainEntityOfPage":{"@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#webpage"},"isPartOf":{"@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#webpage"},"articleSection":"Customer Relations, Digital Media"},{"@type":"BreadcrumbList","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog#listItem","position":1,"name":"Home","item":"https:\/\/brandtwist.com\/blog","nextItem":{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/#listItem","name":"Customer Relations"}},{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/#listItem","position":2,"name":"Customer Relations","item":"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/","nextItem":{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#listItem","name":"You Tube &#038; Customer Service"},"previousItem":{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#listItem","position":3,"name":"You Tube &#038; Customer Service","previousItem":{"@type":"ListItem","@id":"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/#listItem","name":"Customer Relations"}}]},{"@type":"Organization","@id":"https:\/\/brandtwist.com\/blog\/#organization","name":"BrandTwist Blog","description":"The official blog of BrandTwist","url":"https:\/\/brandtwist.com\/blog\/"},{"@type":"Person","@id":"https:\/\/brandtwist.com\/blog\/author\/julie\/#author","url":"https:\/\/brandtwist.com\/blog\/author\/julie\/","name":"Julie","image":{"@type":"ImageObject","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/83889069261a10d36de1e53a701571f0b7897fa7a08af52fd6a2da6b7f3ffae9?s=96&d=mm&r=g","width":96,"height":96,"caption":"Julie"}},{"@type":"WebPage","@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#webpage","url":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/","name":"You Tube & Customer Service - BrandTwist Blog","description":"There's been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it's first","inLanguage":"en","isPartOf":{"@id":"https:\/\/brandtwist.com\/blog\/#website"},"breadcrumb":{"@id":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/#breadcrumblist"},"author":{"@id":"https:\/\/brandtwist.com\/blog\/author\/julie\/#author"},"creator":{"@id":"https:\/\/brandtwist.com\/blog\/author\/julie\/#author"},"datePublished":"2009-08-12T08:44:00+00:00","dateModified":"2018-10-18T20:14:59+00:00"},{"@type":"WebSite","@id":"https:\/\/brandtwist.com\/blog\/#website","url":"https:\/\/brandtwist.com\/blog\/","name":"BrandTwist Blog","description":"The official blog of BrandTwist","inLanguage":"en","publisher":{"@id":"https:\/\/brandtwist.com\/blog\/#organization"}}]},"og:locale":"en_US","og:site_name":"BrandTwist Blog - The official blog of BrandTwist","og:type":"article","og:title":"You Tube &amp; Customer Service - BrandTwist Blog","og:description":"There's been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it's first","og:url":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/","article:published_time":"2009-08-12T13:44:00+00:00","article:modified_time":"2018-10-18T20:14:59+00:00","twitter:card":"summary_large_image","twitter:title":"You Tube &amp; Customer Service - BrandTwist Blog","twitter:description":"There's been lots of talk about social media and the power of a disgruntled few who can get their message out to to the masses through You Tube and other social media.Check out this video from a Halifax group singing about a bad experience they had on United Airlines.It received 500,000 views in it's first"},"aioseo_meta_data":{"post_id":"12941","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2024-01-04 00:01:47","updated":"2025-08-20 22:36:33","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/brandtwist.com\/blog\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/\" title=\"Customer Relations\">Customer Relations<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tYou Tube &amp; Customer Service\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/brandtwist.com\/blog"},{"label":"Customer Relations","link":"https:\/\/brandtwist.com\/blog\/category\/customer-relations\/"},{"label":"You Tube &#038; Customer Service","link":"https:\/\/brandtwist.com\/blog\/customer-relations\/you-tube-customer-service\/"}],"_links":{"self":[{"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/posts\/12941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/comments?post=12941"}],"version-history":[{"count":1,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/posts\/12941\/revisions"}],"predecessor-version":[{"id":16652,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/posts\/12941\/revisions\/16652"}],"wp:attachment":[{"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/media?parent=12941"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/categories?post=12941"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brandtwist.com\/blog\/wp-json\/wp\/v2\/tags?post=12941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}