Zappos and Amazon Sitting in a Tree

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Congratulations to the folks at Zappos who have just been acquired by Amazon.This is a great validation on Zappos' unwavering focus on customer care...

The Personal/Professional Brand Gap

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What happens when there is a gap between your personal and professional brands? Lately there's been a lot of buzz (and no doubt a fair...

Common Blunders in Brand Naming

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What’s in a name? Well with all due deference to Mr. Shakespeare….a lot. Naming is one of the hardest things about creating a brand. It may...

Disruptive by Design

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Monday I went to a Wired Magazine conference called “Disruptive by Design”. (Twitter#WiredLive).It had great speakers like Jeff Immelt (GE), Elon Musk (Telsa Motors/SpaceX),...

Name that Tune

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Music is such an incredible way to make connections and evoke emotions.Why is it so under-leveraged in branding?I can't remember a lot of things...

Tell Me a Story

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I believe that a great brand is a story well told. You've probably noticed that people love to tell stories about brands that have...

Brand Passionistas Unite!

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I was introducing myself the other day to potential investors for one of my projects at work. To keep things fresh, I was trying...

Improve with Improv

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Think SNL or Second City. Do these silly skits have anything serious to teach us about building better brands? Quite possibly yes, if you...