Can Your Brand be Written as a Haiku?

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Branding is often complicated. But it doesn’t always need to be. Sometimes the simpler the message, the more it breaks through. I participated in an interesting Webinar...

5 Ways a Strong Brand Can Ignite your Small Business

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Over the 5 years I worked for Virgin in the U.S. development office, I met some amazing entrepreneurs and small business owners. These folks, I’m...

Navigating the Brand Jungle

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Is branding getting harder? Every generation of marketers probably thinks it’s got the biggest challenges (just ask the perpetually scowling Don Draper of Mad...

The Tattoo Test: Measuring Brand Passion

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People often ask me how do you measure consumer's connection to a brand? Is there some research metric that captures a level of engagement, likelihood...

Use Your Brand to Say “No”

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What are the most difficult words to say? For some of you it might be the anxiety-producing 3 words "I Love You"... But for most...

Little Touches of Brand

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This is the purple coffee pot in my new BrandTwist office. A little bit of branding that helps me get in the BrandTwist mood while drinking my...

When the Customer is Wrong

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Usually the mantra is "the customer is always right".  Great brands go out of the way to resolve issues...often bypassing the details of who...

Student Entrepreneurs Rock!

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Great day yesterday at Columbia Business School talking innovation with the students in Professor Toubia's marketing class. Some interesting student generated ideas about new places...

5 Reasons Entrepreneurs Need Smarter Brands

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Working at Virgin for the past 5 years in the US development office, I’ve met some amazing entrepreneurs. Some of them we’ve done business...

Branding Lessons from the Royal Wedding

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Depending on your penchant for romance and spectacle, Friday's "wedding of the century" may have moved you or bored you... to tears. But regardless of whether...